Worked well for a couple of uses but today when I heated the pack it popped . You can see what I am talking about in the picture. Cannot use it anymore and trying to return it but amazon shows that this item is not eligible for return. Very disappointed . I hope the seller take care of this.
The gel leaked out after putting in microwave according to directions.
It’s not wide enough for my shoulder
Would be fine if jell was equally distributed, but one section has most, the other two very little, so is not cold all around. Would return it if I could.